Human Resources Office
The Scholarship and Financial Aid Office has an opening for a Financial Aid Counselor.
SUMMARY Under the supervision of the Director of Scholarships and Financial Aid, the Financial Aid Counselor advises current and prospective students of South Texas College of Law (STCL) regarding financial aid resources and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Counsel prospective and current students regarding financial aid opportunities, resources, eligibility criteria and application, and award policies and processes.
Provides excellent customer service to students and families, supervisors and staff, as well as off-campus agencies and other interested parties who have inquiries into the student employment program.
Screen financial aid applications to determine eligibility for financial assistance in order to determine type and amount of aid to be awarded in accordance with established federal and state regulations and guidelines.
Certify student loan applications through Banner and the respective lender's website, both electronically and/or manually.
Process and package all documents and information accurately within set deadlines.
Maintain effective communication with Federal and State agencies, institutional departments, and private/alternative loan lenders.
Investigate and resolve student aid problems to ensure prompt receipt of funds.
Represent STCL at various professional meetings, seminars, conferences, etc., which may be outside traditional office hours and/or out of town.
Keep abreast of all State, Federal, and Institutional regulations and guidelines governing various types of financial aid and ensure compliance in assigned area of responsibility.
Review, evaluate, and make recommendations for student appeals regarding satisfactory academic progress.
Use professional judgment when reviewing and evaluating financial aid requests.
Administer assigned responsibilities according to federal, state, and institutional policies and regulations.
Other duties as assigned, including but not limited to loan processing and student employment responsibilities as delegated by the supervisor.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The person must have a poised and professional image; strong interpersonal skills with the ability to work collaboratively in a team environment. Must be able to interact effectively and efficiently with all visitors and students while projecting a positive image for the department and college. Service oriented with ability to make all visitors feel welcome. Must have a collaborative approach to working with others. Must have excellent writing and editing skills. Ability to work in a fast paced environment and perform multi-tasking duties.
Must have the ability to work under minimal supervision to meet deadlines, manage multiple tasks and prioritize duties. Must have the ability to establish and maitain effective working relationships with staff, students, faculty and other related to the work of this position. Requires the ability to multi-task, solve problems, and communicate effectively while maintaining a high level of professionalism. Must possess strong organizational and human relations skills. Knowledge of or ability to learn the proper use of Microsoft Office and various other software applications. Ability to travel and work evenings, weekends, and other times as deemed necessary for overall operation of Financial Aid Office.
EDUCATION and/or EXPERIENCE
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand and walk. Occasional light to moderate lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the College (9:00 a.m. to 5:30 p.m.) plus evenings and weekends as necessary. Some travel required.